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ByStorm Software

Would you let a doctor diagnose you without looking at your file?

Support Professionals: Don’t diagnose their computer without looking at ITS file.

Doctors order tests and  take detailed patient histories.   Our tools let you order those tests--and have all the details from your customers’ computers--before you ever start to diagnose problems.

Focused on communication, our configurable remote capture tools streamline the customer inquiry process crucial to issue diagnosis, whether first-line or in escalation.

Customize our Companion Toolsets to be the perfect partners to the products you support, and you’ll have all the information you need to diagnose the problem--without having to ask.

The bottom line: You close support cases faster.

See and try our new product for yourself:
Software Companion Toolsmith

From the Field:

New Release:
SCT 1.6 Now Available!!